Frequently asked questions

All sessions are online, over Google Meet, and last 60 minutes. After you book, you receive a confirmation email with your video link and a reminder before the session. Times are always shown in your own timezone.

Spanish and English — whichever you prefer, or a mix of both. Many clients switch between the two, and that is completely welcome.

Adults, couples, families, and groups. Because everything is virtual, you can join from anywhere — Alma Care works with people across the United States and Latin America.

You can book directly on this site. New clients can start with a free 15-minute introductory call. Rescheduling is free with at least 24 hours' notice; for cancellations made less than 24 hours before the session, 50% of the session fee is refunded.

Alma Care is not an emergency service. If you or someone you know is in immediate danger, call 911, or call or text 988 (the Suicide & Crisis Lifeline in the US). You deserve immediate support, and those services exist exactly for that.